Service Contracts

The vacuum pump service you can count on

The ability to keep your operations running smoothly on a defined budget is key. Our Managed Maintenance approach, tailored to your precise operation, will optimize service events around your critical needs to reduce your total cost of ownership and increase productivity.

Regular scheduled maintenance can identify potential problems before they occur and plans can be structured around different levels of care. Managed maintenance also enables cost management and will help you avoid the risk and expense associated with unplanned downtime.

Three plans to choose from:

  1. Parts Care – A kit-based spares only solution, perfect for businesses that prefer to manage their own assets.
  2. Preventive Care – Routine maintenance on a schedule designed to meet the needs of your business or process.
  3. Comprehensive Care – Routine maintenance on a schedule, complete with breakdown cover for additional peace of mind.

Service

Iberica Vacuum can provide support to the most advanced industries - enabling the production of everything from coffee and computers, and from steel to solar panels.

 

Onsite Support
Iberica Vacuum's experienced field service team offers responsive support at your site, from product installation to maintenance and repair, or relocation and disposal. Wherever you are, whatever your needs, our professional team of engineers and technicians are on hand to help.

Product repair and overhaul
When products require more than just routine maintenance and you want the confidence afforded by the quality and standard of repair Iberica Vacuum can guarantee, then choose from our range of product repair and overhaul services. We offer fixed price servicing for swift response and simple budgeting, or a flexible pricing structure for maximum cost control.

Product exchange
If in your company process uptime is critical, or it is simply not convenient to perform repair or maintenance work on site, Iberica Vacuum's Service Exchange program offers rapid product replacement from a comprehensive inventory. Products are tested as new and come with a 12-month warranty.

Upgrades
Take advantage of the latest Edwards products by upgrading your existing equipment. We offer cost effective uprade of most Edwards equipment, allowing you to benefit from enhanced performance and reduced operating costs. Upgarde proposals with short payback periods can be tailored to individual customer requirements.

Refurbished products
Genuine Edwards refurbished products provide a cost effective route to expand, upgrade or replace your installations without sacrificing quality, reliability or performance. Like our Service Exchange product, Refurbished products are tested as new and are supported by a 12-month warranty.

Service contracts and agreements
Tailored contracts, ideal for larger installations, bring together any combination of our service product range into one package, whether for a single turnkey activity or longer term equipment maintenance and management. For smaller installations we provide standard fixed price contracts.

Operation, maintenance and service training
Avoid unplanned downtime with correct operation and mainenance by taking advantage of professional advice over the phone, practical classroom based courses at our training facilities, or dedicated onsite training for your technicians and operators.

Peak pumping speed

Ultimate Vacuum

Ultimate vacuum with gas ballast

Water vapour handling capacity

Noise Level

Units

m3/h

mbar

mbar

g/h

dB(A)

nXDS6i

6.2

0.02

0.05

110

52

nXDS10i

11.4

0.007

0.04

145

52

nXDS15i

15.1

0.007

0.04

145

52

nXDS20i

22.0

0.03

0.06

220

52

XDS35i

35

0.01

0.02

240

57

Peak pumping speed

Ultimate Vacuum

Ultimate vacuum with gas ballast

Water vapour handling capacity

Noise Level

Units

m3/h

mbar

mbar

g/h

dB(A)

E2M0.7

0.75

3x10-3

2x10-1

8

43

E2M1.5

1.6

3x10-3

2.5x10-2

16

54

E1M18

17

3x10-3

6.5x10-1

650

57

E2M18

17

1x10-3

1.5x10-2

300

57

E2M28

27.5

1x10-3

1.5x10-2

700

57

RV3

3.3

2.0x10-3

3.0x10-2

220

48

RV5

5.1

2.0x10-3

3.0x10-2

220

48

RV8

8.5

2.0x10-3

3.0x10-2

220

48

RV12

12

2.0x10-3

3.0x10-2

290

48

Peak pumping speed

Ultimate vacuum

Motor power

Weight

Units

m3/h

mbar

W

Kg

XDD1

1.2

<2

80

6.5

D-LAB  10-100

0.6

100

100

5.8

D-LAB  10-8

0.6

8

90

6.9

D-LAB  20-100

1.2

100

130

7.1

D-LAB  20-8

1.2

8

120

9.3

D-LAB  34-100

2

100

180

10.3

D-LAB    34-8

2

8

200

12.6